What is a Managed Services Provider?

A managed services provider (MSP) offers management and support of IT network-based services, applications and equipment. As businesses become increasingly dependent on IT, the need for a reliable MSP that allows business owners and employees to focus on their core functions has become critical. The scope of service provided by an MSP varies according to the customer’s needs and can involve simple system upgrades to full network management and support for a pre-established monthly fee. The key element is that it is preventive and proactive in nature.

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“Among current users of managed services, 46% of firms have trimmed their annual IT expenditures by 25% or more as a result of their shift to managed services, including 13% that have slashed annual IT expenditures by 50% or more on the IT functions they have given over to an MSP.”

- CompTIA, Trends in Managed Services studies

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From Reactive to Proactive

Many businesses today continue to use the reactive model and handle IT issues as they arise or in other words "break it/fix it". Under this approach, it is very common to find IT infrastructures installed well initially, but breakdown due to lack of maintenance and monitoring. Aspects of IT that are not obvious to the user / operate in the background,  fail to get recognized and create situations where data-loss or extended periods of downtime occur.

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The proactive model by contrast anticipates common IT infrastructure problems, and automatically corrects them along with notifying us when there is a problem. Along with handling OS levels and vulnerability patching to assist in mitigating many potential security risks up front, proactive monitoring can prevent downtime to servers and critical business operations 24/7/365. Standardized backup procedures and polices can ensure you never lose data again. These are just some of the common things that can cripple a business in moments, of which StandbyIT can give you peace of mind on.

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What Can We Do For You?

StandbyIT provides proactive IT managed services to continually monitor the health and performance of your IT infrastructure, without any kind of disruption to your employees’ activities. Our robust platforms support early detection and remediation of issues before they cause downtime or data loss. Not only can StandbyIT take care of all the common IT nuances that everyone needs to deal with, we can assist you in reviewing your business practices and how they apply to the technology you have or may need. While also adhering to compliance that may apply to your industry. When your IT infrastructure is sound, efficient, and effective your users are not calling us for assistance or dealing with IT problems. This makes StandbyIT more efficient and effective as a business to whom it serves, which means it is only in our best interest to ensure your IT infrastructure is running in tip top condition.

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Proactive service, customer service, assistance, consulting, advice, compliance, support, device remote management, IT asset management, patch management, network monitoring, threat management, backup, recovery, bare metal restore, business continuity, seamless integration, servers, workstations, firewalls, VPN's, content filtering, intrusion prevention, anti-virus, anti-malware,  and much more!

 

Thank you for your interest! Contact us below to begin reaping the benefits of being proactive!